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Review of Public Personnel Administration
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Managerial Responses to an Aging Municipal Workforce

Jonathan P. West

University of Miami

Evan M. Berman

University of Central Florida

THIS PAPER FOCUSES ON THE STRATEGIC MANAGEMENT OF OLDER WORKERS IN U.S. CITIES. THE RESEARCH IS BASED ON A NATIONAL SAMPLE OF MUNICIPAL HUMAN RESOURCE MANAGERS IN CITIES OVER 50,000 POPULATION. A WIDE VARIETY OF STRATEGIES ARE BEING USED IN CITIES IN FOUR KEY AREAS: (1) SUPPORTIVE WORKPLACE RELATIONS; (2) TRAINING; (3) CAREER DEVELOPMENT; (4) PERFORMANCE APPRAISAL. HOWEVER, CITIES DO LITTLE TO ADAPT TRAINING TO THE NEEDS OF OLDER WORKERS, TO REVITALIZE THE CAREERS OF MATURE EMPLOYEES, OR TO USE PROFICIENCY TESTING AS A SUPPLEMENT TO PERFORMANCE APPRAISAL. MANAGERIAL PROFESSIONALISM IS AN IMPORTANT DRIVING FORCE INFLUENCING STRATEGIC DECISION MAKING ON THIS ISSUE; LEGAL COMPLIANCE AND FISCAL STRESS ARE LESS SIGNIFICANT FORCES.

Review of Public Personnel Administration, Vol. 16, No. 3, 38-58 (1996)
DOI: 10.1177/0734371X9601600305
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 Asia Pacific Journal of Human ResourcesHome page
M. Armstrong-Stassen
Human resource practices for mature workers -- And why aren't employers using them?
Asia Pacific Journal of Human Resources, December 1, 2008; 46(3): 334 - 352.
[Abstract] [PDF]