This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Google Scholar Articles by Scott, P. G. Articles by Pandey, S. K. Search for Related Content Social Bookmarking                   What's this?

Red Tape and Public Service Motivation

Findings from a National Survey of Managers in State Health and Human Services Agencies

Missouri State University

Sanjay K. Pandey

Rutgers University, Campus at Camden

This article examines the relationship between red tape and public-service motivation. Using a recent national survey of public managers in various state health and human service organizations, the authors examine whether perceptions of red tape are determined by differences in the level of public-service motivation. Across a variety of dependent measures, the results showed a consistent linkage between managerial perceptions of red tape and public-service motivation. Managers reporting higher levels of public-service motivation were less likely to perceive high levels of red tape. Among the dimensions of public-service motivation, attraction to public policy making provided the greatest influence on perceptions of red tape.

Key Words: public service motivation • red tape • bureaucracy

CiteULike    Connotea    Del.icio.us    Digg    Reddit    Technorati    What's this?

This article has been cited by other articles:

				L. Bright Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intentions of Public Employees? The American Review of Public Administration, June 1, 2008; 38(2): 149 - 166. [Abstract] [PDF]

				D. H. Coursey, J. L. Perry, J. L. Brudney, and L. Littlepage Psychometric Verification of Perry's Public Service Motivation Instrument: Results for Volunteer Exemplars Review of Public Personnel Administration, March 1, 2008; 28(1): 79 - 90. [Abstract] [PDF]

				L. Bright Does Person-Organization Fit Mediate the Relationship Between Public Service Motivation and the Job Performance of Public Employees? Review of Public Personnel Administration, December 1, 2007; 27(4): 361 - 379. [Abstract] [PDF]

				D. H. Coursey and S. K. Pandey Content Domain, Measurement, and Validity of the Red Tape Concept: A Second-Order Confirmatory Factor Analysis The American Review of Public Administration, September 1, 2007; 37(3): 342 - 361. [Abstract] [PDF]

				L. S. Luton Deconstructing Public Administration Empiricism Administration Society, July 1, 2007; 39(4): 527 - 544. [PDF]

				S. K. Pandey and B. E. Wright Connecting the Dots in Public Management: Political Environment, Organizational Goal Ambiguity, and the Public Manager's Role Ambiguity J. Public Adm. Res. Theory., October 1, 2006; 16(4): 511 - 532. [Abstract] [Full Text] [PDF]

				S. K. Pandey and E. W. Welch Beyond Stereotypes: A Multistage Model of Managerial Perceptions of Red Tape Administration Society, November 1, 2005; 37(5): 542 - 575. [Abstract] [PDF]