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Review of Public Personnel Administration
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Trends and Best Practices in State and Local Human Resource Management

Lessons to Be Learned?

Steven W. Hays

University of South Carolina

This article summarizes a few of themost interesting findings of a comprehensive survey of human resource management best practices in state and local government. The 4-year project has examined the most enlightened human resource management initiatives extant in government agencies and provides a number of appealing reform examples that might be transportable to other governmental settings, including federal agencies. Many of the findings challenge accepted notions about the intractable nature of public personnel systems and provide potential models that can be emulated in public agencies at every level of government.

Key Words: HRM best practices • decentralization of HRM • changing roles of the HR office • merit pay • consensus bargaining • broadbanding

Review of Public Personnel Administration, Vol. 24, No. 3, 256-275 (2004)
DOI: 10.1177/0734371X04263142
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